The phenomenal growth of financial technology companies, or FinTechs, in the last few years is testing banks' strategic risk, Curry said.
This cooperation, freeing needed data and capabilities from departmental silos, is required to achieve seamless omnichannel service at each point along the customer lifecycle.
45% of CIOs indicate a current need to shift between pattern types—trusted operator, change instigator, business co-creator—to create business value.
The survey conducted in Q2 2016, polled 100 insurance and asset management executives in accounting, finance operations, investments, and technology from around the globe. Participants were asked to respond to 28 questions on current challenges, concerns,