Payments and transactions are being conducted seamlessly through mobile apps while banks increasingly go global, multi-service, low-cost and digital.
Across Asia Pacific and, for that matter, globally, financial services firms are being asked to provide more detailed and complex submissions to regulators on a more regular basis, using a greater variety of measurement methods.
This is in the form of digital marketing – in terms of personal content curation and social media / digital collaboration tools – and acquiring and engaging front-to-back – via multiple channels, staying compliant and creating trusted re
Capgemini banking and capital markets industry practice head, Phil Gomm, said Australian banks are latecomers to open banking opportunities compared to institutions elsewhere.
HSBC also revealed its research findings into 1,000 UK SMEs, both those already exporting and those that are considering it.