"Although there is more to do to achieve full stability for customers, the bank’s IT systems and services are much improved since the IT migration," Meddings said.
Softgarden also runs a jobseeker marketplace with more than 65,000 candidate profiles, as well as a tool that automates the posting of job adverts on more than 300 job boards.
He has held numerous regulatory and financial services positions in his career, most recently as the director, fintech and innovation, at the Autorité des Marchés Financiers, the financial-services regulator in Quebec, Canada.
Earlier this year Nucleus, which is part-owned by advisers, floated on the London Stock Exchange with a £150m valuation.
Caiafa will join the SS&C senior leadership team, reporting directly to Rahul Kanwar, President and Chief Operating Officer