Digitizing the bank for a better customer experience

In order to create a better banking experience for customers, many financial institutions are experimenting with emerging technology such as AI and chatbots, facial recognition, robotics, and blockchain.


Citizens Alliance Bank signs for CSI core platform

The second factor is the technology provider’s ability to deliver a fully integrated solution that will help the bank offer more seamless channel experiences for today’s banking customers, especially millennials.


NBB completes first phase of AWS Cloud adoption

This comes as NBB accelerates its digital transformation, with plans underway to migrate the bank’s intranet and online banking platform to the cloud. Infonas, an AWS Standard Consulting Partner, undertook the migration of the website.


Coventry Building Society taps temenos

By implementing Temenos software, the Society will be able to introduce new products and services more quickly, support its growth ambitions and maintain its sector-leading cost efficiency.


The robots at HSBC aren't bankers. Yet.

After seven months of testing the robot with customers, the bank introduced Pepper on Tuesday at its flagship Fifth Avenue branch in Manhattan.