BancNet implements stricter accountholder verification

The Bangko Sentral ng Pilipinas requires banks to implement multi-factor authentication for sensitive transactions on online channels such as enrolment in transactional e-services, payments, remittance and fund transfers.


NAB's 'virtual banker' chatbots to save millions

The chatbots allow up to 200 customer queries to be answered by a computer, rather than a human, and they are initially being trialled handling administrative questions about business credit cards.


CIMB Group banking on fintech

“If we don’t make the economies of scale work for corporate Asean, then one day we will wake up and be conquered by the likes of the Amazons and Ali Babas of the world, and that’s the big picture."